TaxTimeHQ.com
PRIVACY STATEMENT
Privacy Policy
Last updated: March 27, 2025
Your privacy is important to TaxTimeHQ, Inc. This privacy statement explains how we collect, use, and protect your personal information, and your rights under U.S. and international privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
Personal Information We Collect
TaxTimeHQ, Inc. may collect and process the following types of personal data:
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Identifiers such as your name, email address, mailing address, and phone number
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Information about your use of this website (IP address, browser type, referral source, length of visit, pages viewed)
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Information you provide via forms, registration, client portal access, or email
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Transactional data related to services purchased or requested
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Any other information you voluntarily submit to us
How We Use Personal Information
We use the information we collect to:
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Provide, personalize, and improve our services
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Communicate with you (including confirmations, invoices, and updates)
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Secure our platform and services
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Process payments and complete transactions
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Comply with legal obligations
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Send marketing communications (with your consent, where required)
We do not sell personal information.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Legitimate interests (e.g., responding to inquiries, fraud prevention)
Your Rights Under CCPA, VCDPA, and GDPR
Depending on your location, you may have the following rights regarding your personal information:
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Access – You can request a copy of the personal data we hold about you.
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Correction – You can request corrections to inaccurate or incomplete data.
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Deletion – You can request we delete your personal data, subject to certain exceptions.
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Restriction – You can request we limit how your data is used.
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Portability – You can request your data in a usable format.
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Opt-out – You may opt out of the sale or sharing of your personal information.
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Withdraw Consent – Where processing is based on consent, you may withdraw that consent at any time.
To exercise these rights, email us at hello@taxtimehq.com. We may verify your identity before processing requests.
No Discrimination
We will not discriminate against you for exercising your privacy rights. That includes no changes in price, service level, or access to features.
Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to:
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Analyze website traffic and usage
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Improve website functionality and user experience
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Provide relevant advertising (if applicable)
You may manage your cookie preferences through your browser settings or opt-out of tracking through industry-standard tools like optout.networkadvertising.org.
Data Security
We take reasonable technical and organizational precautions to protect your personal information from unauthorized access, use, loss, or disclosure. Sensitive data is encrypted in transit and at rest, and access is limited to authorized personnel only.
Cross-Border Transfers
Data may be stored and processed in the United States or in any country where we or our service providers operate. By using our services, you consent to such transfers.
Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or contract.
Third-Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
Policy Updates
We may update this policy from time to time. The revised version will be posted here with an updated effective date. We recommend reviewing this page periodically.
Contact Us
If you have questions about this privacy policy or how we handle your personal information, contact us:
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Email: hello@taxtimehq.com
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Mail: TaxTimeHQ, Inc.
104 Creek Lane
Fredericksburg, VA 22407